Reservation Policies

Cancellation Policy

  • All bookings with PROMO CODES are non refundable*.

  • Special offers will follow the specific cancellation policy.

During peak season (mid-July / August and December through mid-April):

  • Bookings cancelled within 30 days PRIOR to arrival will be liable to payment of the full value of the booking.

  • Cancellations of bookings made between 30 and 45 days PRIOR to arrival shall pay 50% of the full value of the booking.

  • Cancellations made before 45 days PRIOR to arrival are not liable to any charge except for a reversal charge.

  • No-shows will be charged the full value of the booking.

During off-peak periods (all other months):

  • Reservations cancelled or modified 14 days BEFORE arrival will be charged the full value of the booking.

  • Reservations cancelled or modified PRIOR to 14 days before arrival will not be liable to cancellation charges however a reversal charge will be applied.

  • No-shows will be charged the full value of the booking.

Child Policy:

  • Child 0-4 years sharing parents' room - free of charge. Child cot, free of charge (based on availability).

  • Children 4-11 years sharing parents' bed - child food supplement applies. Extra bed 3 can be provided at an additional charge per night per bed of USD 30.

  • Children 12 years and above are considered as adults - extra bed provided. Triple (adult) rates apply.

  • 1 Price Revisions: In the event of a change in the stipulated government taxes and services, or introduction of a new tax, the hotel reserves the right to adjust the rates accordingly.

  • 2 There are no compulsory food supplements during Christmas and New Year.

  • 3 Extra bed is of the same quality as regular beds provided in the villa i.e. 8" high single mattress on teak cot


Check in & Check Out Policy

  • Check in time: 13:00 hours.

  • Check out time: 11:00 hours.

  • Early check-in/late check-out will be provided subject to availability and upon confirmation by the hotel one day before scheduled arrival.

  • For check in/check out earlier or later than 3 hours, a fee of USD 150 (for DBL/TPL) or USD 300 (for FV) will be levied.

Contact us now to book
+94- (0)77- 178-8487
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© Wild Grass Nature Resort 2020