Reservation Policies (COVID-19)

Cancellation Policy: 
 

In response to changing marketplace conditions, we are committed to ensuring our customers experience flexibility during these challenging times. We have implemented the following policies: 

  • For guests with existing reservations for any future arrival date, including reservations with pre-paid rates that are typically more restrictive, we will allow full changes or cancellation without a charge up to 24 hours prior to arrival,* as long as the change or cancellation is made by July 31, 2020. Please note that any changes to existing reservations will be subject to availability and any rate differences. 

  • For guests making new reservations for any future arrival date, including reservations with pre-paid rates, between today and December 20, 2020, we will allow the reservation to be changed or cancelled at no charge up to 24 hours before your scheduled arrival date.* Please note that changes to the reservation will be subject to availability and any rate differences. 

  • Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies. 

 

Check in & Check Out Policy
 

  • Check in time: 13:00 hours.

  • Check out time: 11:00 hours.

  • Early check-in/late check-out will be provided subject to availability and upon confirmation by the hotel one day before scheduled arrival.

Contact us now to book
+94- (0)77- 178-8487
+94-(0)66-493-5577 
wildgrasslk@gmail.com
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