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#SafetyFirst at Wild Grass Nature Resort
We are closely monitoring the Prevention and World Health Organisation’s statements
regarding the novel coronavirus (COVID-19) cases and following guidelines from WHO and our local health authorities.
Please refer to the following PDF for more detailed information about our COVID-19 health and safety standards.
Is Sri Lanka safe to travel to?
We encourage you to consult your embassy and follow government guidelines when planning your visit. For the latest updates and travel advisories visit the Sri Lankan Tourism Board website.
Is Wild Grass able to ensure social distancing?
32 acres of untapped nature forest land with villas located apart from each other (villas located between 50 - 80 meters apart from one another)
Your villa comes with its own living area, TV, outdoor deck or terrace and mini bar, ensuring that you are both entertained and secluded.
Guests can dine in their villas on their deck, living room or terrace upon request.
At Wild Grass our dining concept has always been A la Carte and a set menu ensuring that food is always fresh.
Our in-house experiences such as Breakfast/ Tea / Dinner by the lake or our Wild Trails experience are some of the ideal places for dining since we have large outdoor secluded areas reserved for these events with distancing kept in place.
Delivery of food for villa dining is done solely by one person through our buggies limiting contact points and handling.
Our villas are surrounded by untouched nature, and the sounds of wild life. An experience that makes isolation a lot more bearable!
All our dedicated hotel staff are in-house residents at our staff facility thus reducing the likelihood contracting the virus from outside.
Has the cancellation policy changed?
In response to changing marketplace conditions, we are committed to ensuring our customers experience flexibility during these challenging times.
We have implemented the following policies:
For guests with existing reservations for any future arrival date, including reservations with pre-paid rates that are typically more restrictive, we will allow full changes or cancellation without a charge up to 24 hours prior to arrival,* as long as the change or cancellation is made by July 31, 2020. Please note that any changes to existing reservations will be subject to availability and any rate differences.
For guests making new reservations for any future arrival date, including reservations with pre-paid rates, between today and December 20, 2020, we will allow the reservation to be changed or cancelled at no charge up to 24 hours before your scheduled arrival date.* Please note that changes to the reservation will be subject to availability and any rate differences.
Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.
How can I get in touch for further questions?
Adapting to the new norm requires some getting used to. We encourage you to get in touch with us for any information you require regarding your travel to Sri Lanka. We are happy to help and hopefully welcome you to our magical little Island.
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